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School of Yoga: Terms & Conditions

Policies for School of Yoga Teacher Training Programs

Booking

A $500 deposit of the total room cost including taxes is required to secure your reservation. Payments can be made with credit card (Visa or Master Card), PayPal, or bank transfer.  Credit card and PayPal payments will incur additional fees: 6% for credit cards and 3-5% for PayPal.

Please contact us for bank transfer details.

Cancellation Policy

Securing a reservation with your deposit means you accept the terms and conditions of our Cancellation Policy.

  • 100% deposit refund for cancellation 60+ days before retreat start date.
  • 50% deposit refund for cancellation 30-59 days before retreat start date.
  • 0% deposit refund for cancellation 0-29 days before retreat start date.

All refunds are payable by PayPal or credit card. Refunds are subject to PayPal/credit card fees and the terms and conditions of those institutions. We do not issue refunds by bank transfer. No-shows will be charged at the full booking price. We do not issue refunds or credits for flight cancellations, due to any circumstances. There are no refunds or credits issued due to bad weather, natural disaster or any other situation beyond our control. There are no refunds or credits issued for early checkouts or missed meals, yoga, spa sessions, ceremonies, excursions, etc.

We highly recommend that all of our guests purchase Travel Insurance, which is generally inexpensive, but can really save a lot of financial loss and emotional distress if an unforeseen event occurs. We recommend your travel insurance will cover you for airline flight and accommodation cancellations. We also recommend you consider coverage for accident, illness, medical evacuation and theft.

Remaining Balance

The remaining balance is due 30 days before the retreat start date.

  • If paid at the time of booking, a full refund of the remaining balance is available up to 30 days before your retreat start date.
  • If you cancel 0-29 days before your retreat start date, the remaining balance is not refundable.

 

Check-in & Check-out

Our check-in time is from 3:00-8:30pm, and check-out time is from 7:30-11:00am. The fee for early check-in or late check-out is $30 for the first hour and $5 for each additional hour. We require advance notice for any early/late check-ins or check-outs. Accommodating the request will depend on room availability.

We DO NOT guarantee that rooms will be available for participants to arrive prior to 3 p.m. check-in on the start date listed in your agreement.  You must provide accurate information to your participants regarding your program start date and 3 p.m. check-in time. Participants must book additional nights with our reservations team as needed and pay for them in advance.

Accessibility, Extra Person, Children and Pet Policies for All Reservations

Due to our location and nature of being boat-access only, Villa Sumaya is unfortunately not an accessible property for guests with disabilities or highly limited mobility.
Pets are not permitted at Villa Sumaya.

Liability for All Reservations

Villa Sumaya and its employees are not liable for any damages caused mentally or physically as a result of, or in connection with:
– Any delays or cancellations. In the event of a traveler becoming ill during a vacation, or having to cut their vacation short. All hospital and medical expenses are the traveler’s responsibility.
– Monetary crises, social unrest, political or labor problems, economic changes, electrical outages due to weather, mechanical maintenance or construction difficulties. For any claims, losses, damages, costs, expenses, delays or loss of enjoyment, of any nature or kind whatsoever resulting from events beyond our or a supplier’s reasonable control, including but not limited to acts of Nature (hurricanes, volcanic activity, mudslides, earthquakes), flight cancellations or changes, strikes, labor disputes, lockouts, threats or acts of terrorism, acts of war or declared war, hurricanes or weather conditions, diseases or epidemics/pandemics, novel or unexpected conditions and local laws.
– Any liability caused by malpractice, accident or error of independent practitioners providing services in the Harmony Spa.
– Absence of travel documents, visas, passports, health certificates where required. Villa Sumaya is not responsible for advisement of travel and entry requirements.
– Loss of items anywhere on hotel grounds, during excursions and/or transportation to or from the center.